In Mulie , your satisfaction is our priority. If you are not completely satisfied with your purchase, you have the right to return or exchange the product in accordance with current legislation.
1. Right of Free Resolution
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The consumer has the right to cancel the contract within 14 days from the day they received the order.
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There is no need to state a reason for the return.
2. Conditions for Return
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The product must be returned in perfect condition, showing no signs of use and in its original packaging.
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Hygiene products, cosmetics, underwear, and other items that, for health or protection reasons, cannot be returned after opening, are not eligible for return .
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The customer is responsible for return shipping costs, except in cases of manufacturing defects or errors on the part of the customer. Mulie .
3. Procedure
To exercise your right to a refund, you must:
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Send an email to Please send an email to edsoncris067@gmail.com with your order number.
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Wait for instructions before shipping the product.
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Send the article to the following address: ADDRESS HERE .
4. Refund
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After receiving and verifying the product, the refund will be processed within a maximum of 14 days .
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The refund will be processed using the same payment method used for the purchase, unless otherwise agreed.
5. Exchanges
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If you wish to exchange a product, you must follow the same return procedure and place a new order.
6. Defective Products
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If you receive a defective or damaged product, please contact us immediately through... edsoncris067@gmail.com , sending photographs for analysis.
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In these cases, the return shipping costs are the responsibility of the company. Mulie .